Last Updated: July 25, 2026

At iamsheep, we strive to ensure that every order meets our quality standards. Please read our Refund & Cancellation Policy carefully before placing an order.

• Orders may be cancelled before they are processed or dispatched.
• Once an order has been shipped, it cannot be cancelled.
• To request a cancellation, please contact us as soon as possible using the contact details provided on our website.

• If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery with your order details and clear photographs of the issue.
• Once the issue has been verified, we may offer a replacement, exchange, or refund, as appropriate.
• Products must be unused, unwashed, and returned in their original condition with all tags and packaging intact.

Returns or exchanges will generally not be accepted for:

• Products that have been worn, washed, altered, or damaged after delivery.
• Products returned without original tags or packaging.
• Items damaged due to improper use or care.

• Approved refunds will be processed to the original payment method whenever possible.
• Refund processing times may vary depending on your payment provider or bank.
• Shipping charges are generally non-refundable unless the return is due to our error.

If you have any questions regarding cancellations, returns, or refunds, please contact us through the contact information provided on our website. We will be happy to assist you.